Language Access

LA County Planning resources and services are offered in languages other than English. These services and resources are counseling appointments (phone calls and virtual appointments), LA County Planning documents, and the translation of this website.

To change the language of this website, select your preferred language at the drop-down arrow at the top of the page.
Para cambiar el idioma de este sitio web, por favor seleccione su idioma preferido en la flecha desplegable hacia arriba de la página.

若要切换本網站的語言設定,請在頁面頂部的下拉箭頭中選擇您首选的語言。

若要切换本网站的语言设定,请在页面顶部的下拉箭头中选择您首选的语言。

Screenshot of language drop-down menu offering English, Spanish and Chinese

If you need assistance in a language other than English, let us know at the beginning of our conversation and we can have an interpreter join the phone call or a virtual counseling appointment.

If you need translation services or have questions/concerns, please call (213) 974-6411. If Americans with Disability Act (ADA) assistance is needed, please contact the ADA Coordinator at (213) 974-6488 (Voice) or (213) 617-2292 (TDD).  Our staff are here to assist you and will do our best to accommodate your language needs.

OVERVIEW

LA County Planning aims to make our services accessible to speakers of languages other than English (LOTE) to ensure that everyone can understand and take part in the planning process. By addressing language needs, LA County Planning allows for the experiences and views of all LA County residents to be recognized and valued.

It is vital for the Department to offer better language support to LOTE speakers. This helps LA County Planning gather new community ideas and input. It also strengthens ties with underrepresented groups and improves our public services, supporting the County’s equity goals. 

LA County Planning’s Language Access Plan reflects our commitment to creating inclusive, resilient communities and is a living document to be updated as new needs emerge.

RESOURCES

  • Planning Library – Our Planning Library has flyers and pamphlets available in languages other than English. If there is a document that is not translated in your preferred language, please contact LanguageAccess@planning.lacounty.gov and we will work on providing the document in that language.
  • Spanish Planning Glossary – LA County Planning has developed a glossary with common Planning terms translated into Spanish.

CONCERNS

LA County Planning wants everyone to access our services and receive accurate information in their preferred language. If our department does not provide the language assistance that is needed, such as assistance with interpreting and/or translating services, or if there is an issue with the language assistance that is provided, a complaint can be submitted.

Complaints can be submitted by completing the Language Access Complaint Form and submitting the form through email or by mail. Additionally, complaints can be submitted by speaking to staff at an event or meeting, over the phone, or using the online submission form.

You can submit the Complaint Form using the following methods:

LA County Planning
Attn: Language Access
320 W Temple Street, 13th Floor
Los Angeles, CA 90012

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